In addition management is not afraid to jump in and do the grunt work when things get behind. Everyone that I work with is understanding and will help out when they see that someone else is overburdened. My management and co-workers have are also a huge help when at work. So I have to adapt and mentally organize myself more in order to get everything done in the day that I need to. However, according to the Panda Express employment policies our restaurant is not making enough to allow for that. For example: In my view, if we had 4 employees instead of 3 working front of house things would run smoother. While fast food isn't my cup of tea, it is teaching me to adapt to situations that may not be optimal. My typical day involves running back and forth between the steam table and drive through window, keeping food on the steam table, and organizing the drive through and steam table areas. When working drive through I am responsible for taking every drive through order, creating every plate, and accepting payment from every guest who comes through that venue. Through working there I have learned to organize my day into tasks and take things one step at a time. That being said: Panda Express is a great company to work for. To start off the review I should first clarify that the "quick service" food industry is not exactly my cup of tea. I have seen rice that was 30% undercooked(cooked 30 minutes instead of the standard 45) being served to customers. When cooking food, if customers are waiting, we send it out even if it's undercooked. Even if there are pieces of rice or food stuck on the "clean" pan, they make you move on to the next pan. Basically, dunk the pan in the soap water, pretend to scrub, rinse, dunk in sanitizer, and then dry.
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If you take too long on dishwashing, they will show you how to do it faster. I have also learned that it is speed versus quality here, and speed always wins. When you try to wear a disposable plastic glove underneath to keep the dishwashing chemicals from getting onto your hands, they make you take them off. They won't replace dishwashing gloves even if all five fingers have holes in them. The employees go days without clean aprons. Since meat costs more than vegetables, we were told to add more vegetables into the meat dishes than the standard Panda recipe asked for. If a vegetable falls on the floor, you pick it up and continue preparing it. I have been told to put the rotten vegetables in the food processor for use in the chow mein. I learned that lowering food costs was the first priority, even if it meant using rotten vegetables. It was an easy job as long as you could multitask. During slow times, we would clean and organize the store. A typical day at work consisted of dishwashing, vegetable prepping, and wok cooking.
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